Legal
Contact and Support
Contact us for billing questions, account help, data issues, cancellation, refund requests, or privacy questions.
Last updated: July 7, 2026
Contact support
Submit a support record here, then open an email draft if the issue is urgent.
Best for Paddle checkout completed, but Dashboard still shows sample or locked live feed.
Support email
Email support@nodradar.com. Please include your account email and a short description of the issue.
Billing and refunds
For billing, cancellation, or refund questions, include your Paddle transaction details when available. You can also review our Refund and Cancellation Policy.
Paid but still locked
If Paddle checkout succeeded but the live feed is still locked, open Billing and refresh the Paddle sync log first. If it still does not unlock, email us with your login email, Paddle receipt email, checkout time, and any Paddle transaction ID shown on your receipt.
Data issues
For incorrect or stale county record data, include the lead ID, source URL, document number, and what appears wrong. Public records can change, and subscriber review is still required before relying on a record or making investment decisions.
Business information
Legal business name: NOD Radar
Website: https://nodradar.com